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Frequently Asked Questions @ LOGOZONE.COM

Frequently asked Questions

WORKING WITH .eps and .jpeg files IN MS OFFICE & Picture Programs

Download the FAQ & Working with Winzip pages in Adobe PDF format 180k

QUESTION: JPEG files
Why can't I view the jpeg file I downloaded in a Microsoft Office or Picture Program?

    ANSWER: The graphics filter in Word, Power Point, Excel etc does NOT support CMYK jpeg files ONLY RGB jpeg files (red-green-blue) suitable for viewing on screen.

    The HIGH RESOLUTION (300dpi) jpeg files available to download are in a CMYK format (cyan-magenta-yellow-black) and are used for 4 color print reproduction.

If requested by a client there are low resolution RGB images available either in a jpg format or in a Word document to download. These can be copied and pasted into all Microsoft Office programs.

HELP: Using Microsoft Word -

    Go to Help Menu select the Contents button - Key Information
    Select - Importing Graphics and Creating Drawing Objects
    Inserting and Editing Graphics
    Working with Graphics


QUESTION: EPS files - Encapsulated PostScript (EPS) graphics filter
Why can't I view the EPS file I downloaded in Microsoft Office or Picture Program ?

    ANSWER: You need a graphics filter installed to insert an EPS file.

    You can check if the filter you need was installed by going to the Insert menu and click From File. In the List Files of Type box, click All Picture Files. If the filter you need does not appear in the list, you can rerun Microsoft Office Installer and add the graphics filter

    If the graphics filter you need to import a graphic is not shipped with Word, you need to open the file in a drawing program. Then you can select the graphic, copy it, and paste it into your document. The graphic becomes a Macintosh PICT image. For information about graphics filters that ship with Word, click . Open the file in another drawing program, and then save it in a format that can be imported into Word.

HELP: Using Microsoft Word -

    Go to Help Menu select the Contents button - Key Information
    Select - Importing Graphics and Creating Drawing Objects
    Inserting and Editing Graphics
    Working with Graphics


QUESTION: EPS files - Encapsulated PostScript (EPS) graphics filter
I have inserted the eps graphic filter but I still can't see the image!!

    ANSWER: If an EPS file contains an embedded Macintosh preview, a representation of the image appears on the screen.

    If an embedded Mac preview is not included in the EPS graphic you import, the graphic displays a message instead of a preview of the graphic in your document. However, the graphic prints correctly to a PostScript printer.

    If you print an EPS graphic to a non-PostScript printer, the preview image is printed as it appears on the screen. Encapsulated PostScript graphics are designed for printing to a PostScript printer.

Need more help - emailsupport@logozone.com

grey upright logo   FAQs & Technical TIPS INDEX
  1. Accessing the Download Directory
    Using EPS & JPEG files in MS Office
    and Picture Programs
  2. Downloading with Winzip
  3. File Types
  4. Vector & Raster images

QUESTION: Accessing the Download Directory

I am trying to access files in the Download Directory. I have obtained the passwords from the client and have registered, but my Company Name is not being accepted.

I have successfully downloaded information in the past. Can you please inform me as to why I can not gain access.

ANSWER:
    Be sure to type in your Registered Company name exactly the way it was entered when you first registered.

    A Registered User is a company or individual who has previously filled in the 'New Users' registration form and received an email confirmation.

Forgotten Your Registered User Company Name? We will email it to you.
Enter your@email.address
If you have NOT registered go now to the 'New User' Registration Page

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